Ace Your Interview: What Interviewers Really Want to See

Insights from 6,840 Interviews a Year

At Kaizen Recruitment, we conduct an average of 6,840 candidate interviews each year. Each consultant interviews around 15 new candidates weekly as well as spending a minimum of 30 or so minutes per person to help prepare our candidates for client interviews.

All of this culminates in a wealth of insight into what helps candidates stand out and what does not. From this experience, we have distilled our top seven interview tips to help you prepare, impress, and succeed in your next interview.


1. Research, not Regurgitation

Most interviews begin with some version of: “What do you know about us?” This is not just a test of whether you read the website. It is a check on your curiosity, comprehension, and motivation, so go beyond the basics:

  • Use tools like ChatGPT to summarise the organisation’s footprint, then verify details through their website, LinkedIn, AFR articles, or a Google News search.
  • Take it one step further: Has the CEO spoken on a podcast? What are the latest challenges or initiatives the company has announced?
  • Be specific about what it is about their brand and the work they do that excites you. Clients want to feel confident that you are invested in finding the right role and not just filling a position for the sake of it.

Hot tip: Interviewers are looking for thoughtful insight, not regurgitation. Show that you understand the “why” behind their business, not just the “what.”

2. Preparation + Practise + Sleep = Success

Naturally, interviews can bring a sense of pressure and nerves. The consistent formula for success is preparation + practise + sleep. Invest time into discovering your unique selling proposition, in other words “why should an organisation hire you, specifically?”

Next is practise. Whether you rehearse with a friend, partner or in front of a mirror, investing time into practising how you communicate your value makes a difference.

Finally, get a good night’s sleep. Yes, really. It may sound obvious, but a good night’s sleep is your secret weapon. Candidates who stay up all night cramming often come across as scattered or overly rehearsed. You have been shortlisted for a reason. Do your prep, then let your mind rest so you can show up alert, present, and confident.

3. Test Your Tech (and Have a Back-Up Plan)

For virtual interviews, technical glitches are common but preventable. Ensure your device, microphone, internet, and software (Zoom, Teams, etc.) are working in advance.

In case of device failure, have a Plan B: Keep your phone nearby and charged. Being prepared, and being 2-5 minutes early, not only shows professionalism, it also reflects your ability to adapt under pressure.

4. Choose a Quiet Place and Manage Your Time

Whether virtual or in-person, your environment plays a key role:

  • For virtual interviews: Choose a quiet, interruption-free space. Minimise background noise (dogs barking, construction, etc.).
  • For in-person interviews: Arrive early. That extra 10–15 minutes gives you time to locate the building, catch your breath, and settle your nerves. Time is your ally, so use it wisely.

5. Dress the Part and Show Confident Body Language

Confidence through how you present yourself sets the tone for how you’re perceived; it shows you’re ready, capable, and genuinely interested in the role.

Double-check with your recruiter or the internal talent professional to understand the organisation’s standard dress code. Choose attire that reflects and aligns with their company culture and brand. First impressions matter, so presenting yourself in a way that matches their environment helps create an immediate connection.

Confidence is also communicated through posture, eye contact, and clear speech. For virtual interviews, look directly into the camera. When speaking, aim to address each stakeholder individually to maintain engagement.

Confidence doesn’t mean you have to know it all. Stay humble, listen to others, and remember – overconfidence can easily come across as arrogance, and that’s never a good look.

6. Bring Thoughtful Questions

When you are asked, “Do you have any questions for us?”, treat this as an opportunity to leave a lasting impression. Avoid generic questions and make yours count.

Ask questions that reflect:

  • Your understanding of the organisation’s challenges or future goals
  • Your alignment with their values or culture
  • Your interest in the role beyond the job description

7. Be Authentic and Express Gratitude

Using AI tools like the ones above can be incredibly helpful for preparation. However, during the actual interview, be careful not to rely on them as a crutch. Whether online or in-person, interviewers can usually tell if you’re reading from a script or generating responses on the spot. Focus on speaking naturally and authentically to create a genuine connection.

Interviewers are not just evaluating skills; they are also assessing culture fit. They are asking: “Would I want to work with this person?” Be prepared for questions like: “How would your friends describe you?” or “What do you enjoy outside of work?” At the end of the day, interviews are not just about ticking boxes but building connection. That typically starts through a bit of friendly conversation.

When your meeting is over, thanking your interviewer at the end of the conversation is a professional courtesy that demonstrates respect for their time. To make a lasting impression, follow up with a brief, well-crafted thank-you email. This simple step reinforces your interest in the role and appreciation for the opportunity.

Kaizen Recruitment is proud to support candidates at every stage of their career journey. Approach each interview well-prepared and allow your experience to clearly demonstrate your value.


Keep Working on Your Presentation

Landing an interview is a big step. But remember, it’s not a job offer yet! Continuous improvement in how you present yourself (particularly on paper) can lead to more positive conversations and stronger opportunities. If you know friends or colleagues struggling to get noticed, these insights could benefit them as well.

Not sure where to begin? Our Resume Writing Tips article is filled with practical strategies to elevate your profile from good to exceptional.

👉 Check out our Resume Writing Tips article:

READ MORE TIPS

Get in Touch

Based in Melbourne and Sydney, Kaizen Recruitment specialises in financial services recruitment across funds management, wealth management, superannuation, investment consulting and insurance. If you’d like to discuss candidate career drivers and the current state of the market within the financial services recruitment landscape, feel free to reach out to us with your details below. 

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